FAQ
Orders
When will my order ship?
Orders placed before 2 PM MYT ship the same business day. Orders after 2 PM ship the next business day.
Can I modify or cancel my order?
Yes — within 1 hour of placing it. Email support@hust.com with your order number.
Shipping
Do you ship internationally?
Yes, we ship worldwide. Rates and times calculated at checkout.
Is shipping free?
Complimentary shipping within Malaysia on orders above RM 200. International rates vary by destination.
Returns
What is your return policy?
30-day returns on unworn, unwashed pieces with original tags attached.
How do I start a return?
Visit our Returns page or email support@hust.com.
Sizing & fit
How does HUST fit?
Our pieces are cut with an oversized, relaxed silhouette. Size down one if you prefer a closer fit.
Do you have a size guide?
Every product page includes a Size & Fit section with detailed measurements.
Payment
What payment methods do you accept?
All major credit cards, FPX, QR Code Pay, Apple Pay, Google Pay.
Is checkout secure?
Yes — all transactions use Shopify's PCI-compliant secure payment processing.